Posts Tagged ‘ communication ’

Best Brand Acts 2010.



Most of the enlightened brands today stopped doing “Ads” and started doing “Acts”, Ads usually chest thump about how good they are and propagate their superiority in all media channels. Acts on the other hand are the deeds brands do in public domains and are neutral to paid media channels or they put up their act in real life rather than communicate through paid mediums.

Brands today try to behave in a selfless manner and propagate certain values to emotionally connect with like-minded people, like Tata tea never asks you to buy its branded tea instead urges you to be awakened to the responsibilities of a citizen. This action or the behavior of a brand makes you want to connect and live alongside.

Human like behavior of a brand is what Leo Burnett terms as “HumanKind Brand”, brands are trying to find its purpose of existence in people’s lives so that they can play a meaningful role and become a part.

Thus to make this journey possible brands can’t fake things as fake friends are not difficult to spot, they need to be honest and earnest therefore they must “Act” the way they promise.

Now you know the power of ‘Acts” here are some powerful and earnest “Acts” put-up by Indian Brands in 2010:


Gillette “Shave India movement”- by women against lazy stubble.

Women prefer “clean-shaven men” is a universal truth. Men are dumb and they never get it, they all want to look macho by sporting a stubble. This insight had led to an inspired “Act” of “Shave India Movement”

Around November last year “Shave India movement”- by women against lazy stubble was announced and launched by sexy sirens of Bollywood: Neha Dhupia, Manisha Lamba and Mugdha Godse forcing men to get shaved, thousands of women joined soon in the protest against men with stubble. Television and social media transmitted the idea like wildfire, soon shaving camps were organized, media started ridiculing men with stubble forcing them to shave, in the midst of all this Gillette launched its cheaper Mach-3 razor for 125 rupees.

Bravo BBDO, Mediacom and Proctor & Gamble!

Hippo “Crowd Sourcing” on twitter.

Creativeland Asia and Parle Agro had an innovative solution for a complex distribution problem, they appealed to the tweeters to report to them if they have not found “Hippo” in the neighborhood shop and promised to make it available in an hour’s time. Curious tweeters reported and participated in the drill actively making the brand more fun and inclusive.

This cleaver “Act” not just saved the brand’s distribution or inventory problem but also created a bond with the consumers and made a statement to the young social media audience how innovative, young and agile they are!


“Aman ki Asha” an Initiative by Times of India & Jung Group Pakistan.

What can one say to an ‘Act” like this? Mahatma Gandhi would have been proud. Two nations have been fighting bitter wars since 1947 while the majority of the people in both the nations want to live in peace and harmony. Two huge newspapers take plunge of propagating peace in the midst of terror and distrust. Teachers, artist, businessmen, filmmakers, intellectuals, poets, actors, scientist and commoners all came together to exchange ideas and peace messages.

This “Act” I believe had re-kindled the love and affection this two nations once shared.


Virgin Mobile: “Indian Panga League”

When you want to be young and happening what do you do?  Simple. You behave like one. Virgin had a choice of hiring a lesser cricketing star and do a conventional 30 seconds spot or think little different. They chose to do the later and took the trouble of going the extra mile by behaving little “hutke”.

Indian Panga League is launched for the IPL session-3 is a complete digital campaign with 100 viral films on YouTube and the website, allowing young fans to take friendly pangas with their buddies supporting rival teams, this generated huge participation on the micro site over 1 million visitors, 500,000 views on YouTube and 3000 fans on Facebook. Bates and Virgin’s choice proved to be the right one, young janta went berserk.

Gandhiji Font.

To commemorate Mahatma Gandhi’s 141 birthday, Leo Burnett had decided to create a special font designed from his iconic spectacles to enable a young nation to see Mahatma’s vision. This “Act” will take wings, once the ambitious project get into top gear by launching the font in all 16 Indian languages, currently Devnagari, English, Marathi and Telugu are available awaiting for a symbolic gesture of dedicating to the nation by The Government of India.

The ambition of this project is to make mahatma’s vision relevant to younger generation especially by using digital space to connect.

In the land of Mahatma Gandhi the “Act of Acts” is no new discovery, the symbolic “Salt Production” was an “Act” to bring behavioral change, so is non-co-operative movement. Imagine Bapu trying to explain the significance of freedom in a long copy ad than to a metaphoric act of salt making”

What’s in a logo? Ask GAP.


After a public outcry on the social media, “GAP” withdrew its modern logo and brought back classic blue box.  Couple of days back Airtel launched its new logo and again it’s the social media, which has been critical, harsh and unkind, before we get into merits and demerits of the opinions, lets look at what goes behind designing a logo and how to judge one. Because consumer outcry is one thing industry peers is another thing.

To be fair I just want to gently remind our tweeting and status-updating judges the parameters to judge a good logo and view the design in the context of a telecom brand. Iconic logos have a simple yet magical qualities of evoking an emotional response in you for instance when you look at the golden arches of McDonalds you feel happy and hungry at the same time. Ever thought why this happens? It’s the colors, which does the trick. Yellow arches make you smile while the red McDonald’s background makes you feel hungry. It’s unbelievably true that the color red makes your blood pressure soar and also makes you feel hungry.


When you judge a logo you need to keep five simple things in mind:

Symbolism:  The symbol used should signify and communicate something about the brand’s ambition or vision in a clearly identifiable way while keeping the historic, cultural and category relevance in mind.

Style: The style should communicate the personality or functionality or special attributes of the brand like: indoor, outdoors, cleanly, orderly, open, friendly or a closet.

Typography: Type should communicate certain feel and vision of the brand. Type should tell you weather the brand is stiff or flexible, bold or fragile, feminine or masculine and so on in an instant way.

Relationship: The graphics, icons, type and color used should have a relationship with the target group and company values, goals or aspirations.

Color: Colors used should represent and relate to the business and its aspirations. Color should communicate the intended message or emotion instantly.

Now lets keep these parameters and look at some telecom logos thru my point of view (not the creator’s):


Vodafone: Uses speech mark as a symbol to communicate about the brands ambition. Needless to say how simple it is for the people to comprehend and connect with the brand and the category. Styling of the graphics is near perfect to represent the preciseness with its orderly alignments and placements. Typography is bold, confidant yet very friendly with its lowercase usage. Red is the color of passion and action provides energy and excitement to the brand. Overall all the elements are used to perfection and a classic example of art and science of design coming together. Logo designed by Brand Union.

Uninor: Inspired by nature and its role in innovation in Scandinavian culture this propeller like symbol was designed to communicate the delicate balance of movement and change. Uses a very purposeful tranquility feeling by delicately designing the symbol and the typography. Very delicate thin san serif font used to enhance Scandinavian design esthetics. White, blue and black are used in the identity to enhance the “Inspired by nature” feel.

Docomo: Uses its name that means “every where “in Japanese (DOKOMO) this logo designed for the Indian market to communicate “Do the new” hence fun typo design keeping in line with the brand promise. Styled to perfection to connect with youth and VAS users. Graphics are designed for flexibility to be used freely. Colors are young and vibrant bring in fun and energy. This logo keeps the evolution of the consumers in mind to bring in flexibility for co-creation by the consumers. Designed by Wolff Olins of London.

Airtel: Uses alphabet “A” in lowercase in a very causal yet dynamic way, spiraling “a” almost gives you a feeling of a tornado, generating lots of kinetic energy. Styled in a vibrant youthful way to communicate to the changing Indian consumers. Typography is youthful and inviting by using lowercase and reiterating its values of friendly approachable service. Color red used for depicting energy and passion of the brand. Designed by Brand Union again.

Designing or judging logos is a very difficult task especially for telecom, which deals with more interfaces and touch points than an airline. Redesigning and implementing a new identity is a mammoth task, takes months to reach every circle leave alone the streets.  While the new Airtel logo may just have fallen short of critic’s expectations, it may well create enough excitement in the market, who cares for critics who are interested in what could have been done and in the missed opportunity? When people embrace the change with open arms.

Hope we can fill in the “GAPs”

Adman, Conman and Superman.


Sometime I feel ashamed to introduce myself as creative, Ad guys are the most pompous lot they alone title themselves as creative. Tell me who is not creative? Engineers who design innovative combustion chambers are not creative? Con men of Mumbai who run ticketless travel insurance are not creative? Mothers who invent new ways of giving concocted medicine to kids are not creative?

All of us are creative and talented in our own way but than why some succeed? What does it take to be a successful creative person in advertising? Is it the ability to write, think or connect? Or is there something above all this?

Indeed there is.

As kids all of us have painted, played some sport or other, sang songs, danced to the tunes of Jackson, made interesting faces in front of mirrors, wrote poetry to impress girlfriends\boyfriends and told cock and bull stories with innovative twist, didn’t we?

It’s all about relentless pursuit of chasing what we enjoy most, if we were to continue to paint may be if not MF Husain at least we would have become a Laxma Goud, If not Sachin at least a Parthiv Patel isn’t it?

Now coming to the point, What if didn’t chase any of the above and what if we didn’t grow-up at all? Simple. We would become a successful adman. Yes indeed “Enthusiasm” is key to success in advertising that too child like enthusiasm! At 55 can you get excited about motion control games? At 45 can you get excited about two extra spark plugs in an engine’s combustion chambers? Can you get excited about milk proteins in toilet soap?

I believe if you are excited you can excite anyone exactly the effect a kid can have on you if you are watching Powerpuff girls for the 20th time. If you don’t get a hard-on when you discover that your product is 0.3% better than the competition than you are not on.

Apart from your ability to write, visualize, tell a story, use experiences and observations from life, your zest for life is as important. If you can connect like a grand mom, posses crooked ways to find a solution and have a relentless urge to remain in the limelight like a superman than it’s your turn to be an adman.

Did I say “Chaddi-man?”

Partnerships.


When I got married and moved to Bangalore my 70-year-old landlord and his 65-year-old wife were waiting for us at the bungalow we hired to bless us. My one week old wife was happy that a couple who were married for over 40 years are blessing us.

Little we knew that the secret they were about to share would change our lives. The couple asked us “who’s decision was it to move to Bangalore?” I gleamingly said 50:50 pointing both of us. The couple took us aside and shared the secret: “ Partnership is not about being 50:50, it’s to know when to be 30 and when to be 70.”

Like in life even at work this principle works brilliantly. Good partnerships thrive on pushing each other and to know when to push and when not to. Like spouses, partners do not have to be politically correct or worry about emotions at that point in time.


Such successful partnerships in advertising in India are: Chax & Pops (me). Piyush Pandey & Sonal Debral, Neville & Josy Paul, Naveed & Freddy, late Mahesh & Rajiv and now Aggi & Paddy.

Forging a partnership allows you to have mutual trust and respect, I have had forged many in my career which helped me in creating iconic work apart from Chax the significant ones are with Balki at Lowe, Agnello at Lowe and leo Burnett, Arvind Sharma & Rajeev Sharma at Leo Burnett, Ramathkar started at Enterprise in 90’s and still continuing, Ganesh Mahalingam at LG. Dharen Chedda at JWT.

Partnerships are like friendships: “selfless” all the time, this allows you to accept any criticism or ideas with equal enthusiasm. Usually we think clients, bosses, celebrity filmmakers and film and sports stars are monsters and are out to get your life like “Yamdharmaraj”, which is fortunately not true.

Ganesh Mahalingam of LG used to approve scripts on phone and sms’s which allowed us to create over 50 commercials in a calendar year to take the brand LG over 3000 corers. Look at Rajiv Rao and Varma their partnership is creating magic for their band and consumers, Piyush & Prasoon created magic on Fevicol as siblings often do. Balki’s partnership with Amitabh Bachchan  is proving to be as potent as Saleem & Javeed of 70’s.

Partnerships can also help in strange ways as Balki’s youth did to me; I had difficult time to match up to his energy levels. No wonder people say never marry a girl half your age…

Now that I stand exposed of my crimes and partners. Amen.

“Airwaves belong to the people”


India might be the oldest and the most successful democracy in the world but it’s really the last decade, which empowered people. As the social media and Internet revolutionized the way people lived and behaved in this country. Its media which empowered the people from Tehelka to the resent CWG exposures to Mumbai blast coverage to ugly money display in parliament to cricket scandals to reality shows to pink chaddies to meter jams, by making public opinion count, aam admi is the king today decides who can do what and when and how.

This is the beginning of  “Democracy 2.0”. Empowered by 650 million mobile phones loaded with FM radio’s and over 200 million traditional radio sets new revolution is about to begin in the real India from an unexpected medium called Radio.

What Facebook and Twitter are doing to urban India, radio can do to rural India, only if the government were to wake up and allow community radio to spread like wildfire.

Pandit Nehru put pressure on radio to help in “Social modernization” of independent India.  How true? Social modernization can only be achieved by debate and exchange of ideas between people, every revolution in the modern world used radio to propagate and influence people to their ideologies including Netaji Bose.

Linguistic diversity is never been respected as mush as it should in India, we have always looked at India as three-language nation: Hindi, English and Tamil. What can we do to a country where a dialect changes every 24 kms? Radio might just be the answer.

Can “Akashvani” become “Prajavani”?

StorySelling.


Dream Merchants to storysellers, advertising creatives made the distance. As television gained popularity, it took little time to realize that viewers are interested in entertainment and not messages. This reinvention has its inspirations drawn from the human history, a simple insight of humans being exploited by religious preachers,  travellers, wise men and grand parents: People are interested in stories than preachings, events or even morals.

Epics like “Ramayan” or even “Panchatantra” amply demonstrate the apetite for stories. Take bedtime stories for example, when a kid does something wrong we wait till its bedtime to narrate a moral story. Good moral stories are like a homeopathic pills, while the sugar coating is entertainment and medicine is the moral. This enlightenment of short Panchatantra type moral stories lead to powerful 60 seconds stories in advertising.

Here is one such advertising story I love the most, This story was written by Agnello Dias while he was with Leo Burnett six years ago. Agnello has always been a story teller but he seldom used the skills in television, this time around my nagging and pushing him has resulted in this epic story for Times of India.

When DNA launched its paper in Mumbai, Times of India wanted to reiterate the paper’s rich and long association with the country, with a brief like that, one would have fallen into dramatizing rich historic events, but Agnello came up with a brilliant observation about news papers, that they bring-in good and bad news with the same emotions. True. Look at the classified columns, you’ll see an obituary ad next to celebrating birth of a child ad. These observations lead Agnello to write story of this newspaper delivering good and bad news to the same family.

Finally it’s all about telling a great story in the simplest manner with a great insight or an observation thrown in. Whether you are writing a novel, short story, feature film or even  a 60 second spot, the rules are the same: set up a conflict and resolve them in an inspiring way.

No wonder we still love homeopathic pills.

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